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"The CCO Council, with its best practices, in-depth research, and most importantly, the ability to have dialogue with other highly experienced members in a trusted environment is invaluable because it saves me time. Most importantly, I'm not experimenting at my customers' expense as I deploy tried-and-tested Council best practices. As a Council member, I can deliver a better customer experience and better business results-much faster."
Tammy McLeod VP & CCO, Arizona Public Service Company (APS)
Once a month, the Council hosts a conversation with a CCO to shed light on what makes each CCO successful.