A Quote about the CCO Council from Rudy Vidal
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The Chief Customer Officer Council helps you avoid experimenting at customers’ expense and achieve solid customer results—faster.

The CCO is the most fragile, with an average tenure of only 26 months. As part of this unrivaled peer network, you can share best practices that help you drive more profitable customer behavior, create customer-centric cultures, and help strengthen your leadership role. Every other member of the C-Suite has organizations and peer groups to help them be successful, shouldn’t you?

Testimonials

Rudy Vidal - Member of the CCO Council"The CCO Council offers tremendous value to me, personally and professionally. The in-depth discussions are invaluable. I get immediate answers to my most pressing problems. I can learn from brilliant people what is working or not, without dragging my customers through my mistakes. With this collective wisdom, I am guaranteed to be successful!"

Rudy Vidal
Former CCO inContact and
VP Strategy, Panasonic
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Upcoming Events

Best Practices in Customer Reference Programs

Apr. 5, 2010 | 1:00 pm ET

Customer reference programs are designed to help your prospects hear exactly what they need from your customers in order to make the sale... Learn More

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Resources

  • The Secret Weapon in Building Customer Strategy: The Chief Customer Officer - Read
  • How Vulnerable Are Your Customers? Five Keys to Protect Your Customer Assets - Read

CCO Council Blog

February CCO Council Meeting Agenda

Folks, We’ve just completed the February Chief Customer Officer (CCO) Council™ agenda, and it looks great! The theme is “Igniting the Flame of Customer Centricity.” How do...
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News & Updates

CCO Council Website Launched - In February, the new website is launched, providing CCOs with the most comprehensive collection of resources to ensure their success. Additional features and content will be introduced soon, including public & private forums.

CCO of the Year

Jeb Dasteel
Senior Vice President and
Cheif Customer Officer
Oracle
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Conversations with the CCO

Once a month, the Council hosts a conversation with the CCO to shed light on what makes each CCO successful.

Creating Xtreme Customer Loyalty
CCOs: Rudy Vidal
March 9, 2010 | 1:00 pm ET
Register to Attend