The Chief Customer Officer Council helps you avoid experimenting at customers’ expense and achieve solid customer results—faster.
The CCO Council is a powerful and intimate gathering of the world’s leading customer executives. The Council helps you achieve objectives faster and more easily by leveraging best practices from widely diverse industries. It helps you validate and refine your strategies and initiatives so you avoid experimenting at customer expense. There are no vendors, no sales pitches, no functionaries, just an incredible opportunity for you to engage with actual peers and solve real problems. If you want to shorten your time to success, this is the place for you.
- The Secret Weapon in Building Customer Strategy: The Chief Customer Officer - Read
- How Vulnerable Are Your Customers? Five Keys to Protect Your Customer Assets - Read
Forget loyalty: focus on customer engagement instead
In a recent LiinkedIn discussion, a new CCO asked about the characteristics of loyal customers. The definitions of loyalty are legion. They include willingness to...
When Does a Company Need a Chief Customer Officer? - Read the Article
A Passionate Approach to Customer Advocacy - featuring CCO Council member Jasmine Green - Read the Article